Archive | Opinion

Opinions: May or may not contain facts

Think Bigger

I get frustrated by those who take a narrow view of technology, and progress in general. They see things in terms of where they are now, and where they were. But they struggle to see a bit further out. The Internet of Things is a good example of this. I made the mistake of reading […]

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Musing: Generalist to Specialist and Back Again

Recently I’ve been musing on IT Generalists vs Specialists. We used to have more generalist roles, covering all parts of the stack. ITIL then pushed us towards greater specialisation. I believe that we’ve gone back to valuing the Generalist, as the person who can glue components together. Will the pendulum swing again? Generalists: Soup-to-Nuts When […]

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Automate All The Things? Maybe Not

I’m fundamentally lazy. That’s why automation appeals: less work for me. Get the machine to do it instead. But automating everything isn’t always the right answer. Sometimes you need to ask yourself: Does this task need to be done at all? Or can I get someone else to do it for me? Automating tasks carries […]

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Doing Community Programs Right

You know I’m not the biggest fan of vendor clubs (or influencer marketing programs, call them what you like). But if you’re going to do it, you might as well do it right. Don’t let it just become a ‘free T-shirt club’: If you're building the community program – ensure it scales so it doesn't end […]

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Don’t Underestimate Your Users

The “consumerisation of IT” has an interesting side-effect. Historically people mainly used computers for work. But now that many people have smartphones, tablets and laptops at home, their perception and understanding of technology has shifted. Old assumptions about training required when upgrading applications or client operating systems may no longer apply. This comment at The Register aligns with what I’m […]

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Headwinds, or Uphill?

As some of my readers know, I’ve done a fair bit of bike touring. Two of the challenges of bike touring are riding uphill, and riding into headwinds. Riding uphill is tough. 2,300m passes in snow, or 3,200m passes in sunshine, it’s tough going. But you put your head down, and keep turning the pedals, […]

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Writing on the Wall

Operations Manager to OMi Migration Path

HP has finally announced a migration path for Operations Manager to OMi. It’s about time too. This looks like a good path. If you want to stick with HP Software for managing your services, you should be investigating it. The writing’s been on the wall for a while. HP has stopped investment in Operations Manager. I asked […]

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Outsourcing Mistakes

Outsourcing is complex, and there are lots of ways it can go wrong, or simply fail to deliver. I’ve put together a list of things that I see going wrong with outsourcing arrangements. Of course it’s not exclusive! There’s a few different types of outsourcing. It might mean procuring a commodity service – e.g. IaaS, […]

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Non-Functional Requirements

I’m currently reading and enjoying “The Practice of Cloud System Administration.” It doesn’t go into great depth in any one area, but it covers a range of design patterns and implementation considerations for large-scale systems. It works for two audiences: A primer for junior engineers who need a broad overview, or as a reference for more experienced engineers. It doesn’t […]

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Keep an Open Mind

We all know that IT changes rapidly, but we still don’t always accept what that means. Companies and technologies change over time, and good engineers recognise this. Poor engineers cling to past beliefs, refusing to accept change. Try to keep an open mind, and periodically re-evaluate your opinions. Consider the Linux vs Microsoft debate. I’ve […]

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